FREQUENTLY ASKED QUESTIONS
Are all of your Essential oils organic?
Yes, all of our essential oils are cultivated by farmers who don’t use synthetic fertilizers, pesticides or toxic chemicals. All of our oils are USDA certified organic.
Are all of your essential oil’s pure essential oils?
Yes, all of our essential oils are unadulterated: free of additives, fillers, and added fragrance.
How do you know they are 100% pure essential oils?
Each batch of our essential oils is third party tested to ensure the highest quality of safety, purity, and therapeutic properties using GC/MS (gas chromatography mass spectrometry). You can find these test results under each oil with corresponding batch numbers.
Do you recommend ingesting essential oils?
No, we do not recommend ingesting essential oils.
Can I apply essential oils directly to my skin without diluting?
No, we do not recommend directly applying essential oils to the skin. Essential oils are highly concentrated mixtures of volatile compounds originating from plants, and can cause skin irritation and allergic reactions when used undiluted. Always dilute with a carrier oil such as jojoba or almond. For dilution information, please check our safe and simple dilution chart, as well as our guide on how to start using essential oils safely in our blog post titled “Diluti*****
How should I store my essential oils?
It is best to store essential oils out of direct sunlight in a cool, dry place. Tightly secure the top after each use to avoid oxidation. Please keep out of reach of children.
Can all ages benefit from using essentials oils?
Yes, all ages can benefit from essential oils, but we recommend being extra cautious with your precious little ones and loved elders. Children have delicate developing systems that some EOs can overload, so we recommend indirectly diffusing for babies and for 5 + years at a 1% topical dilution with child safe oils. For loved elders and those with compromised systems, we encourage a low dilution due to possible health conditions, medications and delicate skin. Please check out the safety section listed below each essential oil selection.
Can you use essential oils during pregnancy?
Consult with a certified aromatherapist who specializes in pregnancy, and health care team before using essential oils in pregnancy. For answers to questions regarding essential oils and motherhood, see our blog post: ***********
How many drops are in a 10ml bottle?
There are about 200 drops per 10ml bottle of essential oil.
Do you offer samples?
We do not offer samples at this time.
Do you test on animals?
We have not and will not test on animals, just our lovely friends and family.
SHIPPING AND RETURNS
What is your return policy?
We strive to deliver the highest quality products, but if you are not satisfied with your order, please contact us at firstname.lastname@example.org . All returns made within 30 days will be refunded.
Do you offer frees shipping?
Yes, all orders of $25.00 or more automatically qualify for free shipping, no additional promotions required.
How fast will I get my order?
We ship orders within 1 -2 business days. Your order will be shipped standard service unless you select an alternative. Hopefully, it will be in your hands to use within 7 business days.
How can I cancel / change my order?
If you need to change or cancel an order please email us at email@example.com . We cannot guarantee any changes once your order has been placed; we will try are best to accommodate.
Do you ship internationally?
Not at this time.
What forms of payment do you take?
We accept PayPal, Apple pay, ELO touch, Google pay, Amazon pay, and all major credit cards.